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Cleaning Authority

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17 complaints

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Founded in 1977, The Cleaning Authority was one of the first team-cleaning concepts in the Baltimore-Washington metro area and is now expanded nationwide. Please try to contact Cleaning Authority Customer Service directly prior to posting any complaints on this site.

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Cleaning Authority Complaints & Reviews

Cleaning Authority Reviews

Anonymous
Cleaning Authority in Loudoun County, VA

I used this company for almost 11 months and each month I had to call them to complain about what wasn't done based upon their checklist the would leave after each cleaning. Th...

#274334
Nov 11, 2011
81

Anonymous
Cleaning Authority - Employee

Im an employee for the cleaning authority and i think that we try the best we can and remember that we are only human...and some clients take things over board and if your not happ...

#273539
Nov 07, 2011
79

Winknatu...
Do not use Cleaning Authority in lake orion mi

I use the Cleaning Authority in Lake Orion to clean my home,you first have to pay $89 for detail cleaning (hahaha) from two weeks and then regular cleaning price after, Well I don'...

#229267
Mar 28, 2011
248

Trefny
Cleaning Authority: Stolen Jewelry

Approximately 9 months ago I noticed one of my rings was missing. When the cleaning team arrived for the scheduled visit, I asked the team leader did she see my ring. She claimed t...

#228964
Mar 26, 2011
326

Anonymous
Cleaning Authority is the worst!!!

I was completely happy with Merry Maids cleaning service in Charlotte, NC but foolishly decided to try a different company ... what a mistake!Cleaning Authority had con...

#227873
Mar 21, 2011
250

Anonymous
Cleaning Authority IS A JOKE

CLEANING AUTHORITY IS A JOKE! I was never called back because they considered my hardwood floor a liability. Do you know how many people in this country have hardwood floor...

#206803
Nov 11, 2010
241

Anonymous
Cleaning Authority - Why Do they send advertisements?

I get these great mail ads for the Cleaning Authority, however, the local Fort Collins agent does not return calls. One time I did get someone who answered the phone, but th...

#204036
Oct 24, 2010
251

Anonymous
Cleaning Authority

I've had cleaning authority cleaning my home for over a year with excellent results. Recently, I began noticing a mold-like build up in the shower, Upon contacting the applet...

#193962
Aug 14, 2010
466

Furry
Cleaning Authority - Office Manager screaming at me.

I encountered an awkward situation with one of the cleaners. When I told the office manager that we felt uncomfortable with that specific cleaner coming back I was screamed at! I...

#191798
Jul 30, 2010
292

Anonymous
Cleaning Authority - Worst cleaning job ever!!!Floors where so dirty!They never got washed!

Worst cleaning job I have ever seen!Floors where never washed!House was still dusty Just horrible Job all around!Booooo Cleaning authority highland park IL.You can't treat peop...

#191252
Jul 26, 2010
265

Sobaka
Cleaning Authority - Very bad!!!

Came for one hour.Practically house was untouched.Charge me $136.I called and complaint,ask for my money back.Never got it back.Try to dispute,they disputed back.It's just scam.Get...

#188515
Jul 07, 2010
266

Danlei
Cleaning Authority services is not work

Their alternate forcus service solution is confusing if you only have once per month service because I don't keep check of what rotation I will be. And their cleaning team some...

#183622
May 26, 2010
278

Anonymous
Cleaning Authority - Nashville, TN - Breaks Stuff

I've used the Cleaning Authority for almost two years. I finally got fed up and fired them after they broke the fourth item. The first issue I had with them is that they locked...

#183318
May 24, 2010
728

Anonymous
The Cleaning Authority Chattanooga TN

Two women from the Cleaning Authority in Chattanooga, TN came to clean my house to the tune of $186 on December 18. The two bedrooms (out of four)they had been asked to clean had ...

#165705
Dec 27, 2009
615

Samantha...
Cleaning Authority is awful!

They pitched me their rotation. They came and said they cleaned....no they didn't.Nothing was even dusted or mopped. I complained. They came back and still did a crappy job. Th...

#139726
Oct 16, 2008
584

Askrip
The Cleaning Authority stole $2100

I hired the Cleaning Authority of Mt Prospect Il and they cleaned alright- they cleaned me out of $2100 in cash & gift cards... The owner, Mike, also has a theft crime against ...

#137977
Oct 03, 2008
348

Woosler7
Cleaning Authority - Broke items and threw away belongings

Hired them because I was tired of cleaning. I work three jobs and do not have time. I thought this was the best way to go. I was wrong. From the first initiatial clean ...

#113812
Feb 23, 2008
414
Reviews 1-17 of 17

Related Information

Landscaping / Cleaning
Besides the mortgage payments associated with owning a new home, one also has to deal with things like painting, household repairs, mowing the lawn, maybe moving furniture, and cleaning. Cleaning is the most time and effort consuming part of household. There are a few different options to undertake when it comes to going about cleaning a house, which include cleaning it yourself, or hiring a cleaning service to come and clean the house. First it is necessary to determine the cleaning needs: basic dusting and vacuuming, specific cleaning of something in the apartment (like carpets or upholstery for example), whether bathrooms cleaning is required, floors mopping? All these are questions to be answered when choosing what cleaning service to go with. The easiest way to choose a cleaning service provider is to look it up in the yellow pages, contact various agencies and find a handful that meet all the distinguished cleaning needs.

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